Rewrite the Routine / Starz Coaching (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Personal Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Billing and payment details

• Information provided through enquiry or intake forms

• Information shared during coaching sessions

• Website usage data (such as IP address or cookies)

We only collect information reasonably necessary to provide our Services.

How We Collect Information

Your personal information may be collected when you:

• Submit a contact form

• Book a session

• Complete an intake questionnaire

• Subscribe to communications

• Communicate via email or social media

• Use our website

How We Use Information

We may use personal information to:

• Provide coaching Services

• Communicate about bookings or services

• Send updates or resources (where you opt in)

• Process payments

• Improve our website and Services

We do not sell, rent, or trade personal information.

Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure third-party platforms (such as hosting providers, email providers, payment processors, or scheduling systems). Some of these providers may store data overseas.

While reasonable precautions are taken, no online transmission can be guaranteed as completely secure.

Disclosure

We may disclose personal information:

• Where required by law

• With your consent

• To trusted service providers assisting in business operations

Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.

To make a request, contact:
connect@starzcoaching.com

Complaints

If you believe your privacy has been breached, please contact us in writing. We will investigate and respond within a reasonable timeframe.

Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.